31st May 2016
David Hunt is CEO of Havas Lynx EU. David is a recognised international figure within healthcare digital marketing having launched a series of industry firsts and collected numerous prestigious innovation awards. Responding to the evolving landscape, David works closely with the team to maintain HAVAS LYNX’s position at the forefront of innovation within healthcare.
The technical definition of a millennial is someone who ‘came of age’ in the new millennium; a person born in the eighties, who might be anything up to 36 years old now[i]. But what does age really have to do with being a millennial?
Last month Havas Lynx released its Generation Now website and white paper, a multimedia investigation into the impact of the millennial healthcare professional (see m-HCP.com). Speaking at the launch event, CEO David Hunt defined millennials by their attitudes, behaviours and ambitions, not their date of birth:
“They’re ambitious, entrepreneurial and socially conscious individuals, who like to work iteratively and collaboratively. They are digital natives who have grown-up surrounded by an ever-evolving digital landscape and as such live their lives in a constant state of beta.”
Undeniably, these characteristics are more common amongst the millennial age group than any other. Hunt’s assertions are based upon over a decade of research by Havas Worldwide, who surveyed more than 50,000 adults from around the world in creating their Prosumer Report[ii]. In their own research, Havas Lynx spoke to Kristian Webb, a cardiac device specialist who started pacemakerplus.com because he was concerned about the misinformation patients found in the media and online. Webb’s DIY initiative and passion for protecting the wellbeing of others are typical of his millennial age.
However, who’s to say that a Gen X or Baby Boomer couldn’t hold these characteristics too? Indeed, there’s evidence to suggest that more mature generations, who worked away industriously in their youth, may have been inspired by their children’s pursuit of quality of life over career progression. Travel trend studies suggest that 55 year olds are more likely to take a touring holiday than the traditionally young backpacker demographic[iii], whilst one in five older people volunteer for two or more charities[iv].
And according to Havas Lynx’s investigations into the mHCP, there are plenty of examples of professionals who fall outside of the millennial age-range but possess their traits. Take Dr. Jack Kreindler for example; a medical technologist and investor, whose career demonstrates the sort of diversity and push for progress (not just progression) typical of a millennial, despite him being a touch mature to be strictly classed as one. Kreindler paid his way through medical school by working as an IT consultant, before progressing to A&E, specialising in high-altitude medicine, and eventually founding a sport-science-based practice, whilst also investing in practices driven by machine learning.
Pharma should be excited about engaging mHCPs, but it should also be prepared for change. This is a dynamic group of professionals, set on shaking things up and doing things their way. Moreover, it’s a generation who are influencing those who came before them as well as those who will follow, in an era when technology is empowering all; from clinician to carer, from grandma to grandson. As such, it might be time that our own definitions of generational characteristics exist in a constant state of beta too.
For more information on Havas Lynx’s investigation into the impact of the millennial HCP on our world, go to m-hcp.com. Here you’ll find the Generation Now whitepaper, as well as keynote speeches, blog posts, podcasts, and video interviews from a range of contributors and leading experts.
[i] https://www. pewresearch.org/ topics/millennials/
[ii] https://www. havasww.de/ fileadmin/user_ upload/multimedia/ strategie/ prosumer_report_ millenials.pdf